Refund policy
Return & Refund Policy
Every KingForce wallet is crafted to order by hand.
Because each piece is made specifically for the customer, we do not accept cancellations once production has started.
Personalized & custom orders
If you choose to add initial personalization, your wallet is considered a custom-made product.
Custom or personalized products are non-returnable and non-refundable.
This is in line with EU consumer law exceptions for personalized goods.
Standard non-personalized orders (EU customers)
For customers in the European Union, non-personalized wallets may be returned within 14 days of delivery, provided that:
- the wallet is unused
- it is in original condition
- it is returned in the original packaging
- proof of purchase is included
Return shipping costs are the responsibility of the customer.
To request a return, contact:
hello@kingforceleather.com
Damaged, defective, or incorrect orders
Please inspect your order upon arrival.
If your wallet arrives damaged, defective, or you receive the wrong item, contact us within 48 hours of delivery at:
We will always work with you to make it right.
Refunds
Approved refunds for eligible non-custom returns will be processed back to the original payment method within 10 business days after the return has been received and inspected.
Questions or issues
If anything feels off, you can always reach out:
📧 hello@kingforceleather.com
📱 Instagram DM: @kingforceleather
I’m a leather craftsman first, not a giant company — so if something goes wrong, I’ll personally help sort it out.